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Privacy Policy
Last updated: 22 September 2025
At HumanDefences.com, we take your privacy seriously. This Privacy Policy outlines how Spitfire Ltd (the company behind Human Defences) collects, uses, and protects your personal information. By using our website, you agree to the practices described in this policy. If you have any questions, please feel free to contact us.
1. Information We Collect
We collect information from you when you register on the site, place an order, participate in a contest or sweepstakes, respond to a survey or communication (such as email), or engage in other features of the site.
When ordering or registering, we may ask for details such as your:
Name
Email address
Mailing address
Phone number
Credit card information (or other payment details)
You can also visit our site anonymously.
We also collect information about gift recipients to fulfill the gift purchase. Please note, information about gift recipients is never used for marketing purposes.
Additionally, we use cookies and similar technologies to enhance your experience and collect certain information about visitors and their interactions with our site. For more details, see the "Cookies" section below.
2. How We Use Your Information
The information we collect may be used in the following ways:
To personalize your site experience and deliver content and product offerings that align with your preferences.
To improve customer service by responding more efficiently to your requests.
To process transactions quickly and accurately.
To administer contests, promotions, surveys, or other site features.
If you opt-in to receive our newsletter, we may send you promotional emails. If you no longer wish to receive promotional emails, you can unsubscribe via the "opt-out" links provided in the emails.
We respect your communication preferences. If you have not opted-in for emails, you will not receive unsolicited communication from us.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal information. Your information is stored behind secure networks and is accessible only by authorized personnel. All sensitive data, such as credit card information, is transmitted via Secure Socket Layer (SSL) encryption and is stored in encrypted databases.
4. Do We Use "Cookies"?
Yes, we use cookies. Cookies are small files that a site or its service provider stores on your device to help recognize your browser, remember certain details, and enhance your user experience.
We use cookies to:
Remember items in your shopping cart.
Analyze your preferences based on previous interactions with the site to offer a better experience.
Gather aggregated data for analytics purposes to improve our website.
You can configure your browser settings to warn you when a cookie is being sent or to block all cookies. If you disable cookies, some features of the website may not function properly, though you can still make orders over the phone by contacting customer serviceAdditionally, we may use Google AdWords remarketing services to display ads to previous visitors on third-party websites. This is achieved through cookies, and you can manage your ad preferences via the Google Ad Preferences page. You may also opt out of interest-based advertising via cookies settings.
5. Do We Share Your Information?
We do not sell, trade, or transfer your personally identifiable information to outside parties, except in the following situations:
If we have your consent, or as required to fulfill a service (such as for shipping or processing orders).
To comply with legal obligations, enforce our site policies, or protect our rights or the rights of others
We may share non-personally identifiable visitor information with other parties for marketing or advertising purposes.
Please note that third-party service providers we work with are also bound by confidentiality agreements to protect your information.
6. How to Modify or Remove Information You’ve Provided
You can update or modify your preferences, including email subscriptions, by visiting the "My Account" section on our website.
To delete your account or any personal information, you can log into the "My Account" section and remove shipping addresses, billing details, or payment information. Note that we may retain transaction records for legal and accounting purposes.7. Third-Party Links
Our site may include links to third-party websites that have separate privacy policies. We are not responsible for the content, privacy practices, or activities of these linked sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to Our Privacy Policy
If we decide to update or change this Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the update. This Privacy Policy was last modified on 22 September 2025.
9. Questions and Feedback
We welcome your questions, comments, and concerns regarding privacy. If you have any feedback or need further clarification, please don't hesitate to contact us.
10. Online Policy Only
This Privacy Policy applies solely to information collected through our website and not to information collected offline. For more information, please also refer to our Terms & Conditions section, which governs your use of this website.
11. Your Consent
By using our website, you consent to this Privacy Policy.
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